Challenge

What can we improved on the guest experience or employee experience with the immediate usage of AI?

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What can we improved on the guest experience or employee experience with the immediate usage of AI?

About the challenge

With the increasing demand for personalised experiences and the need for operational efficiency, AI has become an essential tool in the hospitality industry. With our mission to provide True Hospitality for Good, IHG is committed to staying ahead of its time by innovating ways to enhance experiences.  Here is our challenge for you:  How can we improve the guest or employee experience through the immediate usage of AI?  

We encourage you to think creatively and come up with innovative solutions that can be implemented in IHG hotels around the world.

This is a unique opportunity for young talents to showcase their skills, make a real impact on the guest experience and employee experience in the hospitality industry, and contribute to a better world through responsible business practices and community engagement.

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Generated with DALL-E

About the challenger

IHG Hotels & Resorts is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 17 hotel brands and IHG Rewards, one of the world’s largest hotel loyalty programmes, IHG has over 6,000 open hotels in more than 100 countries, and a further 1,800 in the development pipeline.

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Opening application

Jul 8, 2024
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Welcome to the competition!
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Closing application

Oct 8, 2024
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You've made it!
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Online presentation

Oct 16, 2024
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Oct 18, 2024
Finalists only: 15min jury session
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Official ceremony

Nov 28, 2024
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Meet us in Paris for the finale!
*Dates may vary - stay updated

Are you ready for the challenge?

Winning team rewards

For the winning team

Coming soon
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Frequently
asked questions

Who can participate?

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Participants must be of legal age (18 or older) and either a student or under 26 years old. Participation is free of charge.

Do team members have to come from the same school?

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Not necessarly. However, each member must be eligible to the competition by respecting the age limit and status.

Do I have to be studying or have studied at a hospitality school or program to take part?

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No! All students, regardless of their school, or people under the age of 26 are welcome to take part in the competition.

Can I participate in multiple Challenges with my team?

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Yes. You can apply to multiple projects if several appeal to you and you can't decide!

What is the language of the competition?

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All documents (audio included) and communication are in English only.

When will I know if my team is selected among finalists?

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Results will be shared with you by the latest on April 10th, 2024. Finalist groups will all compete in the final in Paris and receive diplomas. Once the finalists are announced, you can book your tickets to attend the Grand Finale on May 29th, 2024, in Paris in the InterContinental Paris Le Grand 5* hotel.

What happens if my team is selected as a finalist? 

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Finalist teams will present their project in a 15-minute video meeting to the Challenger Jury, followed by a 10-minute Q&A session.

When will I know if my team won the Challenge?

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Results will be announced live during the Young Talent Awards Big Finale ceremony in Paris on the 29 May, 2024.

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Contact us

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